At Zefire, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website www.zefire.in and services ("Services").
Information We Collect
We may collect the following types of information when you use our Services:
- Personal Information: This may include your name, email address, phone number, shipping address, and payment information. We collect this data to fulfill your orders and improve your shopping experience.
- Usage Data: When you access our website, we may collect data about your visit, such as your IP address, browser type, device information, pages visited, and time spent on the site. This data helps us analyze website traffic and improve our services.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to monitor activity on our website and collect certain information to enhance your experience. Cookies may be used to remember preferences, login details, or for marketing purposes.
How We Use Your Information
We use the collected data for the following purposes:
- To Process Orders: To manage your purchases, including shipping and payment processing.
- To Communicate with You: We may use your contact information to send updates about your orders, promotional offers, or other relevant communications unless you opt out.
- To Improve Our Services: Usage data and cookies help us analyze website performance, identify areas for improvement, and enhance user experience.
- To Protect Our Business: We may use your information for security purposes, fraud prevention, and compliance with legal obligations.
Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: To help us process orders, analyze website activity, and handle customer service.
- For Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.
- With Legal Authorities: If required by law or in response to valid requests by public authorities (e.g., a court or government agency), we may disclose your personal data.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal requirements. Usage data may be kept for analysis and service improvement purposes but will not be retained longer than needed.
Your Rights
You have the right to access, update, or delete your personal data. You can also opt out of receiving promotional emails at any time. If you wish to exercise these rights, please contact us at contactus@zefire.in.
Security of Your Data
We implement reasonable security measures to protect your personal data, but no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we have unintentionally collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: contactus@zefire.in
- Landline: 01149032307
- Address: A 40, FIEE Complex, Okhla Industrial Area Phase II, New Delhi, Delhi 110020, India