To place an order on Zeflre, visit our website www.zeflre.in and browse through our extensive collection of 14,18, 22, and 24k jewelry.

• Select your desired item and click on "Add to Cart."
• Proceed to checkout and provide your shipping details.
• Complete the payment through our secure payment gateways or choose cash on delivery (COD) for convenience.

You’ll receive an order conflrmation via email or text, followed by updates regarding dispatch and delivery.

We offer a 7-day return policy for any damaged, incorrect, or missing items. To be eligible for a return, ensure the jewelry is in its original condition, with all tags and packaging intact.

Contact us at contactus@zeflre.in or call 011-49032307 to initiate the return process. For prepaid orders, refunds are processed within 7-8 business days.

Please note that gift cards, coupons, and discounted items are non-returnable and non- refundable.

Once your order is shipped, you will receive an email and text message with the tracking number and courier details or you can call our customer support to find out the exact status

Visit the tracking link provided in the email or SMS to monitor your order's status.

Please allow 24 hours after dispatch for the tracking details to be updated.

For assistance, feel free to contact our support team at contactus@zeflre.in.

Yes, we provide free shipping across India for all prepaid orders.

For COD orders, a flat fee of Rs. 300 applies.

Orders are delivered within 6-7 business days after dispatch, depending on your location. Delivery times may vary during festive seasons or sale events.

Our team ensures secure and timely delivery of all products.

• Credit and Debit Cards
• Net Banking
• UPI
• Wallet Payments
• Cash on Delivery (COD) with a nominal fee of Rs. 300
  All payments are processed securely through trusted payment gateways, ensuring a safe
  shopping experience.
  

Yes, you can cancel your order:

• Within 24 hours of placing the order or before the product has been sent for production
• To cancel, contact us via email at contactus@zefire.in or call us at 01149032307.
  For prepaid orders, refunds will be processed within 3-4 business days after cancellation.
  Please note: Orders cannot be canceled once production has begun or after 24 hours.
  
  
  

Yes, all our jewelry is crafted with the highest quality standards and is certified for authenticity.

• All our products in gold are hallmarked to ensure purity and satisfaction
• Certification details are included with each piece of jewelry for our piece of mind as well as yours.If you need more details about certifications, feel free to contact us.
  
  

We prioritize secure delivery for all orders:

• Products are packed in tamper-proof packaging to ensure they arrive safely.
• Deliveries are verified using Delivery Acceptance Codes (DAC) sent to your mobile
  number at the time of delivery.
• Our trusted delivery partners ensure timely shipping across India.
  If you face any issues during delivery, contact us at contactus@zefire.in.