Introduction
Welcome to Zefire! These Terms and Conditions ("Terms") govern your use of our website www.zefire.in and the services provided by Zefire ("we", "us", or "our"). By using our website or services, you agree to these Terms. If you do not agree with these Terms, you may not use our services.
Communications
By using our services, you agree to receive newsletters, promotional material, and updates. If you prefer not to receive these communications, you can opt-out by following the unsubscribe link in the emails or by contacting us at contactus@zefire.in.
Purchases
To purchase any products or services through our website, you may be required to provide payment information such as credit/debit card details, billing address, and shipping information. You confirm that all information you provide is accurate and complete.
By submitting your payment details, you authorize us to process payments and share your details with third-party service providers, as outlined in our Privacy Policy. We reserve the right to refuse or cancel orders for reasons including product availability, incorrect pricing, or suspicion of fraud.
Pricing
All prices are displayed in Indian Rupees (INR), including applicable taxes. Prices may change over time, and adding products to your cart does not guarantee the price at checkout. Delivery charges may apply, particularly for cash on delivery (COD) orders, and will be communicated during checkout.
Payments
We accept payments via credit/debit cards, net banking, and COD. By making a purchase, you confirm the accuracy of your payment information. Zefire is not responsible for any fraudulent transactions and will not store your financial details.
If your payment is successful but you do not receive an order confirmation, please contact us for assistance.
Contests, Sweepstakes, and Promotions
Any contests or promotions offered through our services may have separate rules. If you participate, please review the applicable terms and our Privacy Policy. In case of any conflict between the promotion rules and these Terms, the promotion rules will prevail.
Refunds
Refunds are processed within 7-8 business days after a valid request. For more details, refer to our Return and Refund Policy.
Content
All content on our website, including images, text, logos, and designs, is the property of Zefire or used with permission. You may not use this content for commercial purposes without our explicit written consent.
Prohibited Uses
You may only use our services for lawful purposes and agree not to:
- Violate any local or international laws.
- Harm minors through inappropriate content.
- Send unsolicited promotional materials (spam).
- Impersonate others or engage in fraudulent activities.
- Interfere with the proper functioning of our website or services.
Additionally, you agree not to:
- Overburden, damage, or impair the website.
- Use automated tools to scrape or copy content.
- Introduce harmful software like viruses or malware.
Accounts
By creating an account with us, you confirm that you are at least 18 years old and that the information provided is accurate. You are responsible for maintaining the confidentiality of your account and password. Any actions taken under your account will be your responsibility. Notify us immediately of any unauthorized use of your account.
Intellectual Property
The content, features, and functionality of the website are the exclusive property of Zefire. All materials are protected by copyright, trademark, and other intellectual property laws. You may not use our trademarks or content without prior written permission.
Copyright Policy
We respect intellectual property rights. If you believe content on our website infringes on your copyright, please contact us at contactus@zefire.in with a detailed claim. We will address all claims promptly.
Limitation of Liability
Zefire is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the products or services.
Indemnity
You agree to indemnify Zefire against any claims, losses, or damages arising from your use of our website or your violation of these Terms.
Termination
We may suspend or terminate your account at our discretion for any reason, including breaches of these Terms. Upon termination, your rights to use our services will cease, but any obligations accrued before termination will remain in effect.
Governing Law
These Terms are governed by the laws of Delhi, India. Any disputes will be resolved in the courts of Delhi.
Amendments
We may update these Terms from time to time. Any changes will be posted on our website, and your continued use of our services indicates acceptance of the revised terms.
Contact Us
For any questions or concerns, please contact us at:
- Email: contactus@zefire.in
- Phone: 01149032307
- Address: A 40, FIEE Complex, Okhla Industrial Area Phase II, New Delhi, Delhi 110020, India